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@yonasi
How did you reopen the case ? Mine also says case closed, no payment sent , no email received.

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@Barraclough can you tell me how to view my evouchers on the BAEC page ?

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Hi, same problem, here. I chose the voucher last year and didn’t check. There are no vouchers at all in my BAEC page. Where exactly do you see the evouchers ? I can’t even find evouchers anywhere! Now I got another email fro Bc to chose my new reward and I don’t even know where my last reward went ! Thanks

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hi , no bonus or avios posted after last year’s spending . What’s the best way to contact Barclays for this issue? The advisor on the app was pretty rubbish. Thanks!

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@scott I found that the nhs recovery certificate is valid in the EU . Where does it say it’s not valid for Spain ? My son is 13, had one jab ando covid in December . (
We have Italian passport)

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My understanding from a chart on the Spanish website is that different rules apply to Eu nationals no matter what country they come from … is that correct ?

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My nectar points were converted yesterday but I can’t see them on my ba account . Anyone else ?