[ZoeB]

If the economy segment is the longest segment then the whole itinerary will be priced as if its in economy (at least for the Avios – as mentioned before the taxes seem totally random). This will save you loads of miles if you can stomach it!

[ZoeB]

We must have been lucky then, we rent cars in Spain 6 or 7 times a year and they just give us what we ordered or maybe something slightly bigger. Never had an issue in the US either.

I feel sorry for the staff, they will be getting constant earache from irate customers.

[ZoeB]

Any chance they have had un unexpected drop off in BA Exec club members booking holiday packages? I wonder if they can figure out why?

[ZoeB]

We stayed at the on airport hotel before flying on to Koh Samui the next day and it was great. No stress. Expensive but would do it again. On our way back we stayed for a couple of nights at The Holiday Inn Express Clarke Quay which was just fine.

[ZoeB]

Hi, my daughter had a year in South Carolina. She travelled out with a friend from her UK university. I think they went to Atlanta, then stayed overnight at an airport hotel. In the morning they were able to fly onwards to the local airport where the University had volunteers who picked up foreign students and delivered them to their accommodation. Their volunteers were a lovely couple in their early 70’s who continued to support them both including lunch out from time to time.
A few years later the girls returned to stay with them.

If your university offer this service try to take it up. Sorry I can’t help with your actual question!

[ZoeB]

Complain and point out that they had multiple opportunities to let you know about this, they could have sent you a text (like they do when offering to check in you hand luggage on a busy flight). They could have let you know as you entered the lounge. If they found out later they could have put out a PA in the lounge. They could have announced it at the gate before boarding started. Then you could have done something about it.

[ZoeB]

Maybe let us know where /when you are trying to go and we can look with our vouchers

[ZoeB]

We booked an overnight (but only used it for the day) in the on airport hotel when we had a long connection. worked really well, spent time around the pool. Was many years ago but overnight was cheaper than day use – but we did book for 2 then sneak my teenage kids in.

[ZoeB]

TGLoyalty wrote:

Nice tool especially with the flight departure times all listed and the individual availability . Though it only gives one way rather than return could you add a quick link to switch the origin and destination so it’s easier to look up the return leg.

I think you have opposite directions on the left and right side of the page

[ZoeB]

On the front page Individial needs a spell check.
I think the coloured numbers are slightly tricky to see could they be a bit bigger without the frame around them?
If you search for the city/ country name it would be good if that generated the airport options. I went to search for Barbados and blanked on what the airport is called.
Thanks for doing this.

[ZoeB]

Any other Head for Points members on the transatlantic leaving Barcelona on 26th October?

[ZoeB]

We recently went through Singapore on separate bookings. Booked the airport hotel which was not cheap but definitely worth it. Our flight was delayed leaving LHR and it caused us no real stress as it wasn’t impacting on our onward flight the next morning.
On the way back we had a couple of nights in Singapore and did a few of the tourist sights,

[ZoeB]

Best of luck! I needed to cancel a flight I’d spent an e-voucher on (within the 24 hour cool off period), still banging my head against a brick wall trying to get it back.

[ZoeB]

To get tier points you need to be flying on a cash booking. To double up your tier points book a BA holiday including a minimum of 5 nights of hotel or car here.

[ZoeB]

We travelled from LHR to VLC with my step daughter and her children this April. She had added the baby to their redemption booking a few months before we departed. She was unable to check in at 24 hours before but was reassured on the phone by BA, that everything was fine you will be checked in at the airport.
Its lucky we arrived at the airport early as it took the check in agent almost 1.5 hours to sort out the (not ticketed) mess on the phone.This was time we had planned to spend in the Qantas lounge, not trying to keep a 4 month and 20 month old happy in the checkin area of T3.

[ZoeB]

We are travelling on the positioning cruise from Barcelona to Miami at the end of October. So we have bookings opening up in September at midnight. Is that midnight BST? GMT? or something else?
Thanks in advance for your help

[ZoeB]

We used Selective Asia for our 2019 trip. Our Siem Reap guide was great and subsequently came to Bournmouth University to study for a year. He now has a decent social media presence laoclassics and can arrange great days at the temples for you.
We picked sunrise at a different temple where we were the only tourists, then a good breakfast before going to Ankor Wat a bit later.
His WhatsApp is 855 81 254 837 and he speaks very good English

[ZoeB]

I try to be balanced about BA but the outside of 24 hours line sounds like one of their excuses when they just can’t be bothered dealing with something (or don’t know how to, which I suppose might not be their fault)!

Yes NorthernLass, she tried to tell me that the refund of £64.18 was the exact amount of taxes due back, doesn’t seem very likely …

[ZoeB]

Thanks NorthernLass, my husband who’s a passenger on the booking is still Silver, so I’ll give it another go later.
I know that I would have had to call for the cancellation but can’t now find evidence of the call, its so frustrating.

[ZoeB]

I think I found the details on the Grandparents plus website, now renamed as kinship. I think its because the parents retain 49% parental responsibility. I’m currently travelling but will try to find a link later.

[ZoeB]

Well done, l’m sure he will have a great time. This doesn’t apply to you but if you have Special Guardianship you can take the child abroad, but someone else can’t without parental permission. We have great nephews who stay with us most school holidays, giving their grandparents ( their Special Guardians) a break.
They are younger so we are heading for a PGL family adventure this summer. Not a typical HFP holiday, but actually fun and makes great memories.

[ZoeB]

Hmmm, I think the message about no food or drink pinged before the flight might be my fault! I tend to suggest process improvements when complaining for a 10k Avios bonus. I have definitely pointed out that if they can text to offer free checkin of cabin bags on a busy flight they could also alert passengers to a lack of food and drink while the passenger is in a position to purchase some (my issue was in Economy)

[ZoeB]

Re cash withdrawal, its so long since I’ve done this, does Virgin charge? Also MBNA (the cash back one that was originally BMI)?
Thanks in advance

[ZoeB]

Good news Noggins, will see you on board. Have you been assigned to deck 14? Looks like it might be noisy so planning contact VV and move down a couple of decks. We have also booked the £200 option with priority boarding, champagne etc.

[ZoeB]

We have opted for Premium Economy Via Madrid using a 241. We are not currently swimming in Avios and managed 15 hours back from Mumbai in Premium Economy at the end of our Multi Carrier Redemption to Australia, so are going to suck it up.
Are you doing the Barcelona Miami one? If so we are on the same trip.