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If we accept BA’s offer to fly us home from Zagreb two days late due to cancellation do we simply accept the change and then submit a claim for two nights accommodation and meals?
We’re happy to extend our holiday at BA’s expense.
TaSpeak to BA first as there might be a cap on hotel price per night or their preferred supplier list
BA will tell you a maximum of £200 but that’s their own policy. In the regulation there isn’t a maximum.
There is an expectation that you act reasonably. It’s reasonable to try and stay at your current hotel or similar but not to upgrade yourself to a better hotel.
There is little point in trying to contact BA because they will tell yiu £200 ans to book it yourself and claim after.
You can also claim back for reasonable meals (no booze though)
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