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Me + 2 friends currently unable to use Curve at the moment. Either systems issue or a purge – or an unbelievable coincidence…
I think coincidence, I just made a payment and went through fine
App is down for me. I’ve not tried to make any purchases though.
No problem here
Me + 2 friends currently unable to use Curve at the moment. Either systems issue or a purge – or an unbelievable coincidence…
Mine worked this morning but I just made another purchase online and it failed saying ‘transaction not allowed, then I got an instant notification the card has been removed from Apple Pay.
When you and your chums tried using the card, what happened and what notifications or errors popped up on your phones/apps?
Me + 2 friends currently unable to use Curve at the moment. Either systems issue or a purge – or an unbelievable coincidence…
Mine worked this morning but I just made another purchase online and it failed saying ‘transaction not allowed, then I got an instant notification the card has been removed from Apple Pay.
When you and your chums tried using the card, what happened and what notifications or errors popped up on your phones/apps?
Same. Also got Apple Wallet notification flash up: ‘card suspended by your card provider’ (or something like that…)
Hopefully it’s a system issue and not a sudden simultaneous crackdown. Curve are so crap, if it’s an unplanned issue god knows how long it will take to sort it out.
@Swiss Jim If you want some other friends who are experiencing this issue email comperbloke at aol.com and I’ll introduce you;)
Had exactly the same message this afternoon and card removed from Apple Pay. Haven’t tried again
Also got declined at Tesco when paying by card, then Apple Pay said card suspended.
My card was suspended with them a couple of days ago. Never had this before, been using them for years. Totally useless customer service, as always. No answer as to why, no resolution, no timeframe given
Best for now I suspect is to play the wait and see game for a bit. One of my friends (who doesn’t abuse the card as much as I do) has reached out for an explanation. May be worth others who use it similarly to do the same. I prefer where possible to stay well clear…
My friend that doesn’t abuse theirs has the card functioning fully
App working again for me, nothing to buy so can’t test that.
All tickety-boo here. It’s extraordinary how, just because it’s Curve, if a transaction doesn’t work there’s some great drama or conspiracy around the cause, it’s obviously Curve’s fault and there’s an urgent need to post negatively about it. It happens to every cardholder/provider occasionally; it’s not exactly news.
I tried again, now getting message below without prompt for additional app validation
Payment unsuccessful
stripe_pmI have all the above, since Monday.
Still not working for me.
Another friend, which was never subjected to a KYC or ID verification last year, has their card working just fine.Still working fine for me (I’m not an overly frequent user)
Was all going fine for me too – Made transactions yesterday and from 5am to 9am no issue, and now also getting the transaction declined message.
Was all going fine for me too – Made transactions yesterday and from 5am to 9am no issue, and now also getting the transaction declined message.
Were you typically well behaved with the card – or one of the bad ‘uns?!
after multiple support tickets & raising a formal complaint, my card has been re-instated this afternoon
What’s all this fuss about? My Curve is working just fine!
Tried a nasty transaction earlier and got the “transaction not allowed” message. Tried again and it fails without even going to app verification now.
Game over?
Yeah looks like it’s game over indeed
Maybe for MS transactions but it’s been working perfectly well for regular stuff.
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