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Looks like Lloyds are having a crackdown on Curve usage. My partner and I have both had challenges within minutes of each other this morning. The beginning of the end for our use of the cards I guess. I’m imagine we are not alone in the challenge – it would be one hell of a coincidence or a linking of the address on the accounts (which would shock me given general ineptitude…).
Yeap all being blitzed this morning
Also got the email. I’m a bit puzzled. Has the lloyds takeover happened? I thought not. Maybe Lloyds demanded more customer detail than Curve had on its books at the moment, as part of the deal.
But, it feels weird to ask us to provide a monthly estimate of our Curve reasons for usage (forex, online purchases, etc) and ballpark total expenditure, considering they would have all that information in the first place through historical data. And they want a payslip, too? I don’t use Curve as a lender, so it’s all a bit weird to invoke KYC, I would have thought.
Which of the dodgy usages triggered this?
Do you mean cards being cancelled? On paid plans?
That’s just normal KYC questions.
Looks like normal KYC to me, same email here.
massive KYC wave incoming, looks suspicious though, I feel they asked too much
Why do they need a pay slip, they’re not a credit facility? I haven’t even accessed one of mine since I started drawing my pension 5 years ago!
No issues using both our cards yesterday, are people getting rejected now?
Doesn’t look suspicious in the context of the potential Lloyds purchase. And the questions are totally normal for a KYC (and not even ID checks, e.g.).
The optimistic scenario is that they are doing this just because Lloyds told them they have to KYC a certain % of people as a check box exercise (as part of some due diligence procedures for the eventual sale). Pessimistic scenario is that the people chosen are on the chopping block already.Looks like Lloyds are having a crackdown on Curve usage. My partner and I have both had challenges within minutes of each other this morning. The beginning of the end for our use of the cards I guess. I’m imagine we are not alone in the challenge – it would be one hell of a coincidence or a linking of the address on the accounts (which would shock me given general ineptitude…).
Lloyds hasn’t bought Curve yet.
@Rui, I was considering closing at least one of ours anyway. Since the reduction to £3k per month, I’m not sure I’m getting great value out of it, especially with the Virgin card not charging FX in Europe.
Yeah, agree @NorthernLass. I stopped paying for Curve when they removed travel insurance. Then used it for a while longer for tax free childcare deposits, but that eventually became Fronted too.
I only use Curve now to get 0.5% on all my purchases (wink wink, join here and get 5 quid: https://customers.payzilch.com/signup?inviteCode=c2KwCI ) on top of the Avios from the BC card.
Funny story is that I only use OH’s Curve with that (my Curve is a business one and doesn’t work with Zilch), and she didn’t get a KYC (for now, at least). My Curve is only used for travel abroad (for the £250 FX free monthly), and I got the KYC (they probably remember the “couple of pounds” that went through there via Ernie+Creation back in the day).they probably remember the “couple of pounds” that went through there via Ernie+Creation back in the day).
I suspect you may have accidentally missed a word or two before ‘pounds’ 😀
Curve is still very useful if one has any meaningful amount of SA or other tax to pay. Even with the reduced £3k limit (thanks, unfair users) that’s 54,000 Avios p.a. plus loads of no FX fees worldwide for £180/year.
they probably remember the “couple of pounds” that went through there via Ernie+Creation back in the day).
I suspect you may have accidentally missed a word or two before ‘pounds’ 😀
I might, I might… Still have ~400k IHG points that I haven’t been able to use! And got the RJ status match (BA Gold equivalent) on the back of the Platinum IHG status that I got during those days (finally dropped to IHG gold this year, took them a while).
I finally dropped to IHG Platinum this year, but still finding the benefits pretty good. Might re-join Ambassador if I drop to Gold next year.
I thought there were no points-earning opportunities for paying tax any more? I’d keep one Curve under the current system but I feel like 2 is becoming increasingly de trop. It’s only the life-support system keeping the HH Visa going that attaches me to the 2nd one!
Also – is Mr X still around?!
I agree, routine KYC it seems like
It’s only the life-support system keeping the HH Visa going that attaches me to the 2nd one!
THIS, if it wasn’t for my HH Visa I would have ditched Curve already, and given I recently dropped to Hilton Gold it’s getting ever more difficult to justify lately…
Also – is Mr X still around?!
Some would say he never left.
Ok I give in. Can someone explain that one to me?
and you expect me to reread all 87 pages???
OK fair enough I suppose, as I am sitting on the beach with not much to do 🙂
Also – is Mr X still around?!
Some would say he never left.
He could be a she.
Though probably not so scandalous or glamorous.
It’s possible one of Lloyds’ DD providers highlighted KYC as a deficiency. So Curve would have to fix it for the sale and frankly it would be hard to ignore a potential deficiency that’s been pointed out even if the sale were not proceeding.
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